New partnership expands the global reach & availability of Plume’s award-winning Smart Home- and Intelligent Business- Services
DUBLIN, Ireland.—June 24, 2021 – EPS Global, a leading value-added distributor of a broad portfolio of traditional & open networking and whole-home broadband offerings, today announced its partnership with personalized smart services pioneer, Plume®. This new collaboration is designed to empower Service Providers to monetize smart homes and small businesses by providing access to new service propositions that leverage broadband to provide – among many benefits – flawless, self-optimizing Wi-Fi connectivity and unparalleled customer experiences. Under this new agreement, EPS Global will act as a key Plume distributor globally.
As an authorized reseller of Plume’s SaaS experience management platform, EPS Global is licensed to market and support Plume’s best-in-class digital subscriber suites for homes and small businesses to service providers world-wide.
For consumers: HomePass™ brings service providers and their subscribers a “new bundle” of smart home services featuring flawless whole-home adaptive Wi-Fi, advanced parental & access controls, rock-solid cybersecurity, state-of-the-art Wi-Fi motion detection and more.
For small businesses: WorkPass™ delivers an intelligent workplace services suite that enables SBOs to meet their networking, cybersecurity, guest analytics, business insights, marketing and advertising and employee management needs.
For service providers: Haystack™ provides an unparalleled back-end data prediction and analytics suite that is field-proven to significantly reduce operational costs and cut subscriber churn.
Mobile apps: Plume’s highly-rated HomePass and WorkPass apps, available for iOS® and Android™, can be readily customized with the service provider’s logo, and put the subscriber in complete control of personalizing their services and optimizing their in-home network.
EPS Global will also act as a distributor of third-party OpenSync™ enabled Wi-Fi devices including Plume-designed Pods – all OpenSync-powered customer premise equipment (CPE) – including gateways, routers and or extenders – can coexist on the same home network, irrespective of Wi-Fi generation or supplier, with plug and play simplicity, as well as providing out-of-the-box access to Plume’s services. In addition to leveraging the widest choice of hardware, OpenSync enables CSPs to extend the life of existing, field-deployed CPE with new cloud-delivered services which helps to mitigate supply chain issues such as silicon shortages and also brings environmental benefits.
“This partnership means we are now able to bring Plume’s best-in-class whole-home Wi-Fi service to operators allowing seamless, reliable, user-optimized and intelligent tools that broadband subscribers expect in 2021 and beyond,” said Colin Lynch, CEO at EPS Global. “Through our collaboration with Plume, we will provide Service Providers the highest quality of support around all aspects of their cloud-based device management software and services, including training, field trials, testing, engineering, deployment, product roadmap and release timing, program management and tech support to name a few.”
“We are thrilled to expand our distribution network and product availability for service providers through this new partnership with EPS Global”, said Christopher Peters, Vice President, Global Channel, Plume. “Due to increased competition and evolving customer needs, the traditional services bundle must evolve beyond fixed-line voice and video. It is imperative that service providers pivot to offer new highly-personalized subscriber experiences that create expanded ARPU opportunities and address key operational needs such as churn reduction – Plume’s platform has been designed to power this evolution.”
About EPS Global
EPS Global is a leading value-added distributor and IT services organization. We sit at the center of the open networking ecosystem, bringing together world-class hardware and open NOS software to provide turnkey solutions for our Service Provider, Data Center, Reseller and System Integrator customers, delivering value and expertise to their business. Our engineers support customers from research, through network design, PoC and project implementation, offering software configuration and bundling of solutions for hassle-free, consolidated shipments. We have local language and currency support in each of our 28 locations, and provide stock availability from our regional distribution hubs worldwide, minimizing lead times.
For more information, visit https://www.epsglobal.com
About Plume
Plume® is the creator of the world's first SaaS experience platform for Communications Service Providers (CSPs) and their subscribers, deployed in more than 25 million locations globally. As the only open and hardware-independent solution, Plume enables the rapid delivery of new services for connected homes, small businesses, and beyond at massive scale. On the front end, Plume delivers self-optimizing WiFi, cyber-security, access controls, and more. CSPs get robust back-end applications for unprecedented visibility and support. Plume leverages OpenSync™, an open-source framework which comes pre-integrated and supported on the leading silicon, CPE, and platform SDKs.
Visit plume.com, plume.com/homepass, plume.com/workpass, and opensync.io.
Follow Plume on LinkedIn and Twitter.
Plume, HomePass, WorkPass, Haystack and OpenSync are either trademarks or registered trademarks of Plume Design, Inc.
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EPS Global Media Contact
Ciara McCarthy
Global Marketing Director
EPS Global
+353 (0)1 80398918
cmccarthy@epsglobal.com
Plume Media Contact
Andrew Laszacs
Bob Gold & Associates
310.940.4458
andrew@bobgoldpr.com